Archives: Reviews
“Justin explained clearly what he was doing. He was polite checked the air conditioning thoroughly.”
“Dave and Clarence were great! They got the job done, with hardly any infringement of our daily activities. Nice guys and did a wonderful install! We are enjoying air conditioning during these hot, humid days! Thanks for the wonderful service!”
“This is our second air conditioning installation with Bay Breeze. Dave and Clarence are clearly the A team. They finished the project in a day and a half and provided a helpful system familiarization. There were some structural issues in our home that led to modifications of the installation plan. When the issues were encountered, they were respectful of our wishes and concerns and we are totally satisfied with the results. We would definitely deal with Bay Breeze again.”
“Kevin was kind, professional, and efficient as always. Many thanks!”
“Always great service and polite technicians.”
“Kevin did an excellent job with his cooling inspection on my new heat pump. I asked many questions which he answered fully and professionally. He taught me several things about my system. He was very polite, respectful, and friendly. I would like to have him do my future tune-ups!”
“Efficient and honest reporting of the condition of my AC unit. Very professional!”
“Kevin has been here many times to do maintenance. He is very knowledgeable and pleasant. I can always trust him to do a terrific job!! We think our AC system is working so well thanks to the good care that Kevin takes. Thanks, Kevin and Bay Breeze!”
“Justin was very professional and about business. Came in pit on shoe covers and went straight to work. He was very helpful and explained everything he was doing in great detail. If there was a 10 in performance he would be a 20. Thank you for the services you provide and the caring personnel that make us feel like family.”
“Kevin was professional, accommodating and knowledgeable. And couldn’t be nicer. He explained without hesitation every question I had. He was on-time. The cost was very reasonable. Couldn’t have been a better visit. Bay Breeze has a customer for life!”
“Justin was right on time, efficient, and thorough.”
“Justin contacted me to let me know when he would be at my home. He was right on time. Justin is friendly and thoughtful. If something is amiss he explains it so I could understand.”
“Kevin did a great job. He called ahead to let me know what time he was arriving and he did my heat pump maintenance in professional and friendly manner. I love Bay Breeze!”
“Wonderful, knowledgeable technician.”
“Dylan arrived on time and went right to work. The job was to find and repair a leak in a split system. In a short time the system was evaluated and the leak was found and repaired. We are very pleased. I have been using Bay Breeze for several years now, for both repairs and installing new split systems. Thank you Dylan, keep up the good work.”
“On time, courteous, and nice to know my heating/AC system is in good shape.”
“Just want to thank Shari for coming out and reviewing papers for installation of HVAC system. She is a wonderful asset and was great explaining systems etc. Thank you for a great employee to deal with customers. Kevin also came to check our system for loudness when fan comes on. Explained how things operate with new system and we are grateful for all his knowledge and sharing his wonderful personality. Keep up the good work with great employees.”
“Kevin was excellent, knowledgeable, efficient, courteous, and friendly. We could not have asked for better service.”
“Great service. Great company. Great employees. Bay Breeze is a wonderful company to work with. We had them install a new system in our home and the work was exceptional.”
“We’ve had Bay Breeze service our HVAC unit for many years. It’s rare to experience satisfaction with a contractor over such a long period of time. We must also compliment your technician, Kevin. He is professional and has great communication skills. Helpful in many ways. Thank you.”
“Bay Breeze always arrives between the hours scheduled. Dylan who performed the biannual preventive maintenance check on my HVAC was friendly and professional. I can’t recommend Bay Breeze enough.”
“You’re my go-to for HVAC needs, always solve or fix my problems.”
“Kevin has been to our home many times over the last 12 years we have lived here. He is a joy to talk to and always has a smile, knowledge and thoughtfulness for your customers. We appreciate what he does and the service that your company provides. We have been extremely pleased with the new whole house system you recently installed. And we are also pleased with the lower of our electric bill when you replaced our old system from 1988 that has been remodeled several times.”
“Dylan checked our system and was very professional. Thanks.”
“Kevin is professional and very competent. He is a pleasure to have working on my heat pump. Office was easy to work with as well.”
“Always on time and professional and friendly.”
“Bay Breeze has helped us so much with repairs of our air conditioning. Especially their technician Dylan H. They have been wonderful in fitting us in, in a timely manner.”
“The installation was done very professionally. We are very happy with everything. Thank you very much!”
“Dylan was professional and was detailed when performing our spring maintenance.”
“I was very pleased with the service I received from Dylan Hampshire. He was polite, explained the things that he did and what I needed to attend to. He had to put refrigerant in unit. He was very professional, courteous, and I appreciate his help setting my thermostat for the summer months! He is a great asset to Bay Breeze.”
“Kevin is very nice, polite and knowledgeable.”
“From the initial call for service, communication with all personnel at Bay Breeze was exemplary. Our service technician, Kevin Sammons was professional, knowledgeable and expedient. He is an exceptional service tech, he did an excellent job and explained all the processes to us. We will definitely be using Bay Breeze again!”
“Dylan was friendly, professional, knowledgeable and thorough. Another outstanding service call from Bay Breeze!”
“Kevin did a great job of checking over my HVAC systems and provided me with insight as to what I should look for over the summer regarding my older unit.”
“Clarence and Dave installed our new system on 3/28 and were wonderful. They arrived on time and put shoe booties on before coming into house and then were meticulous being sure every was picked up and nothing left around. We were walked through new programmable thermostat and new system. Also they raised our system to 2 cinder blocks high off ground in case we were to get high snow. Very respectful and friendly. I can see why they are valued employees.”
“Bay Breeze is #1. Whether it’s a new installation, repair or maintenance, they are wonderful! My favorite tech is Kevin, and I’ve never had a visit that I was disappointed with. Professional, timely, knowledgeable, and fair pricing.”
“Dylan was great. Very professional and polite.”
“Kevin is excellent, professional and knowledgeable.”
“Kevin has been doing our maintenance service with Bay Breeze for at least five years. He is trustworthy, professional and knowledgeable.”
“On time…
Knowledgeable…
Knew what he was talking about!”
“Kevin has been great. He came prepared and remembered the history of our unit. And he’s very considerate of customers as he arrived wearing a mask after being sick a few days prior.”
“As I have reviewed at least 3x before, Kevin was excellent”
“Kevin was great – professional, yet personable! He took a look at the inside and outside units, then quickly identified the problem (a dead capacitor on the compressor coil unit). He replaced the part and ran a check to make sure there were no other underlying problems. Everything is back in working order – just in time for our family to visit! Thanks, Kevin!”
“Honest, reliable, on-time, efficient, courteous, and very professional. Excellent customer service too!”
“Justin is always great, professional and knowledgeable!”
“Professional, accommodating, and personal. Couldn’t have asked for more.”
“Our AC stopped working and Bay Breeze was recommended by a neighbor. I was able to secure an appointment quickly and the office staff was pleasant to speak with and able to answer all of my questions. Justin, our technician, was polite, knowledgeable, quickly and cleanly resolving the issue. I would definitely recommend them to a friend.”
“Justin was personable, efficient, and knowledgeable. Thank you!”
“The tech was competent and quickly found he bad capacitor. Then he did a service on our other unit, which had a blocked condensate drain line.”
“This was the second time I used you all and once again delivered great service! Justin came to my home last time and is still very professional and totally honest. He answered every question I had!”
“I think Justin is a trustworthy professional who is very knowledgeable and efficient. He is a valuable employee to Bay Breeze.”
“Very nice and educated me on my system.”
“Excellent service all around, from Terry who took my call and set up the appointment to the repairman, Justin, and his assistant, everyone was so courteous and reassuring! I am very grateful for the way things were handled promptly and efficiently and the work well done, especially as this was an emergency call!”
The team at Bay Breeze is great! I’ve been happy with how quickly they’ve worked me into their schedule at the last minute and service both times I’ve had issues with my AC!
Kevin was extremely polite and professional……
Always a pleasure to see Kevin at our door when we are having problems. We have had nothing but excellent service from him. He is extremely smart and has always fixed our problems his first time out. He also does our Spring and fall furnace/AC tune ups. Thanks Kevin.
“Awesome people! Came out as soon as they could even though this wasn’t an emergency. Kevin was so nice. We will be repeat customers 100%”
– Elizabeth K.
“Bay Breeze fit us in same day for a leaking unit. They were professional, on time, quick, and extremely helpful. Our tech was Kevin and he was THE BEST. He was so friendly and knowledgeable. We will definitely be calling them for all of our HVAC needs in the future. We had a great experience!”
– Liz C.
“Justin was on time, courteous and very competent (based on his two visits). First visit was to diagnose. Second visit was to install back ordered A/C air blower.
Have been using Bay Breeze for near 25 years. Their tech quality is very consistent and prices are fair (not the cheapest but not the most expensive). In my opinion, Bay Breeze has a great balance between cost of service and quality of service.
Giving Bay Breeze/Justin my highest recommendation.”
– Kevin H.
“Great job they were quick and efficient”
– Allen K.
“We managed to get an appt the same week for no AC. Tech has the part and got us up and running during his visit. So grateful.”
– Susan H.
“Justin is the man! Very satisfied with the service. Highly recommend.”
– Mark S.
“We are very, very pleased with the installation crew and the result of having a new system installed for our home. Bay Breeze has been our go to service provider for almost 15 years. They have always been there when we needed them and for our maintenance needs. And now for our system replacement. The installation crew that you have was wonderful. We would like to thank all your personnel for the service provided for all these years. We recommend Bay Breeze to all our neighbors and friends and have for years. Thank you.”
– Skip B.
“Received several reminders as the appointment drew near. Justin was, as always, friendly and professional. I asked about a service plan. He was fully prepared with information and a means to purchase it on the premises.”
– Carolyn C.
“Your technician was prompt and professional. He explained everything he did for my spring check up.”
– Marlene S.
“Kevin is super friendly and very knowledgeable. In and out in 10 minutes, problem solved 100%.”
– Matthew K.
“Excellent customer service. Kevin was the best. I’m so happy. Thank you”
– Katie M.
“Every interaction with your employees is great.”
– Evan M.
“Kevin is always cheerful and efficient.”
– Joan Marie S.
“Clarence and Dave are both wonderful technicians. We have used them for multiple jobs and would happily use them again.”
– Matt D.
“Justin was exceptional! He is very knowledgeable, thorough and friendly. Always a pleasure when he comes over to service our HVAC systems.”
– Ahmed M.
“Quick and professional what more can you ask for.”
– Sean C.
“Every time I’ve had a tech come out they were very friendly and knowledgeable. 10/10 would recommend to everyone.”
– Evan M.
“We needed an HVAC system for our house. Since it is a major expense we interviewed a few companies. Bay Breeze won our confidence and did a spectacular job. They are first class and the best of the best! Customer service is top notch. No matter what you may need for your home look no further than these guys! Price was competitive and service was outstanding! On a scan of 1-10 they are easily an 11!”
– Sharon G.
“The Technician was professional, friendly, and kind to answer my numerous questions. The work was completed as specified Thank you.”
– Deb C.
“Good job. Justin is a credit to your business”
– ron w.
“Dave, Clarence, and Chris were very professional and punctual. They installed my new HVAC system to the highest standard. Great job.”
– Karen L.
“Can’t beat that prompt reliable service. I wish it were the case for everyone.”
– Chris B.
“I called late Saturday. Justin Page (technician) Arrived about an hour after my call. He rapidly diagnosed the problem and made the repair. Very efficient, clear and concise!”
– Frank W.
“Clarence was great. He made sure the system was up and running and even checked the next day to ensure all was good”
– Gary K.
“The men that installed my furnace were very friendly. They answered all of my questions. Explained how the furnace worked, the differences between the old one and the new one. They showed me the filter chamber and told me what size to get. They were very timely and completed the installation in great time. They were awesome.”
– Brenda S.
“Even though the furnace was not repaired today. Justin was very helpful in explaining the issues. I hope he returns to complete the repair”
– Brenda S.
“Kevin was very knowledgeable and took care of my furnace very fast.
I will definitely use them again.”
– Bob M.
“Kevin is the best! Always use Baybreeze, have used them for over 15 years, my furnace has been as happy with them as I have. Always shows up as scheduled, cleans up prior to leaving, explains what’s happening and what will happen. Thank you Ryan Karen and Terry for always being there.”
– Jeffrey B.
“Very helpful and did not leave until he was sure I was satisfied. Polite and explained everything. Gave good recommendations on improvements.”
– Derek S.
“The technician was professional and forthright about the problems. He solved the problems. Thank you!”
– Otis S.
“Very pleased with the 2 technicians who installed our new water heater. They were on time and worked diligently. They clearly knew what they were doing. Their experience showed!”
– Donna M.
“I was worked into your very busy schedule a technician found the problem and ordered the part very satisfied with the outcome”
– Paul M.
“Kevin was informative, timely, polite, excellent. Thank you.”
– Walter B.
“The Whole Bay Breeze team is Awesome! Starting with the ladies in the office running the show and knowing their stuff to Shari coming out to my house and reviewing my situation and showing me and explaining in detail their equipment they supply and answered all my questions. She was very professional and knowledgeable and a delight to talk to. Very down to earth. Dave, Clarence and Chris came out to replace my boiler furnace and ac unit. They were simply Great! So friendly, knowledgeable and experienced. They make a great team and work so fast. I was very impressed how they focus on detail. Ryan and his whole team are a rare gem. They work so well together and get the job done. They are wonderful, friendly and experienced people. It's a breath of fresh air these days getting this kind of service. The team definitely will get the job right and do it with a smile.”
– Ruth S.
“Our technician Justin was knowledgeable and thorough, we highly recommend!!”
– Matthew H.
“Bay Breeze is top notch – Installations, Repairs, Maintenance, Service Calls!
Owner, Technicians (Kevin), Office Staff (Karen) are all wonderful to deal with! Professional, knowledgeable, friendly, on time, instant response for emergencies – what more could a customer hope for!”
– Bev B.
“Technician Kevin Sammons provided excellent technical and customer service. He was on time, courteous and had terrific troubleshooting skills. Because of Kevin, I’ll recommend my friends, co-workers and relatives to utilize Bay Breeze Heating and Cooling. Thank you.”
– Tony L.
“I have been a customer of Bay Breeze for 21+ years and have never had a disagreeable experience. This company cares for its customers and strives to always do better. Their professional rapport cannot be overstated and because they make their results personal, the customer always benefits. Highest regards to all Bay Breeze employees and please know how appreciated you are. Thank you!”
– Mary G.
“Kevin came out to do a leak test on our split system installed a couple years ago by Bay Breeze. Kevin is very knowledgeable and answered all of my questions. (I have a lot of questions) He quickly went thru the system and found the leak. He then explained what was going to happen next with the repair. I am now waiting on the next step in getting this resolved. Thanks again Kevin, always a pleasure.”
– Joseph D.
“Shari explained everything and answered all of my questions. Dave and Clarence were very professional, skilled, and knowledgeable with the whole installation process. They seamlessly removed the old system and interfaced the new system to the existing duct work. They fully tested the system and trained us on the new thermostat. I highly recommend Bay Breeze if you have an older system that needs replaced or just a service call.”
– Mark D.
“Justine was great. Very competent and courteous.”
– Jim H.
“Very friendly experience! I would highly recommend to anyone that needs AC service!”
– Armin D.
“Great job! Arrived at set time. Polite, considerate of home and wore a mask. Kevin is wonderful! Thanks!!”
– Lori C.
“Service was scheduled quickly and fixed the issue. First time using Bay Breeze. Very professional and will be scheduling my annual maintenance with them moving forward!”
– Heather M.
“Bay Breeze is always wonderful to work with!! From scheduling with Karen, estimates by Shari and installation by Chris all interactions were positive and professional!! We are happy with have Bay Breeze to provide us with maintenance and installation when needed!!”
– Lisa G.
“Quick, professional, and reasonable! Chris is a great technician”
– Renee R.
“Kevin was polite, respectful and very knowledgeable. It was a pleasure to have him in our home.”
– MICHAEL P.
“Identified problem quickly and made repair. Thankful that I was able to get service within 1 day of my request during a busy season.”
– Jay C.
“The best HVAC Company by a million miles. Honest, always on time, great work and reasonable price! We have used them for a couple years now and on a scale of 1-10 they are an 11!”
– Sharon F.
“I called Bay Breeze to replace the air conditioning system in our older house because they have provided great service for us in our last two homes. They did not disappoint! The entire process from proposal to follow up has been outstanding. Shari started the process by inspecting our existing ductwork and units assessing our needs. She called in the owner, Ryan, for help in coming up with two innovative solutions and then priced them and gave me options to choose from.
The installation crew, David, Clarence, and Ethan arrived ready to work at the scheduled time and completed the work very professionally. They were very friendly and worked with me to customize the placement of the new ducts and units. The entire process could not have gone smoother. And to top it off we are VERY pleased with the comfort the variable speed Trane compressor and air handler provide. It is beyond my expectations.
I highly recommend Bay Breeze.”
– John B.
“Chris was great. Great service from receptionist to him.”
– Andrew J.
“My AC quit working during the height of the 2021 heatwave. I called not expecting anyone to be able to come for a week or more, but they sent out a technician the same day to look at it. Justin was GREAT! Super friendly, professional, and knowledgeable. I couldn’t be happier with the customer service. Thank you Bay Breeze!”
– DeEtte L.
“Justin was awesome. Came out same day and the price was reasonable. Highly recommend.”
– Tyler H.
“Knowledgeable helpful and great overall service”
– Ryan t.
“Justin was polite, efficient, and helpful. He was very professional.”
– Nola W.
“Chris and Kevin did an amazing job! I thought I needed a new unit, but they were able to fix everything and save me thousands. I can’t recommend them enough! Shirley the sales rep was very honest and made sure I was taken care of. A great group to work with.”
– Sam E.
“Chris was great, checked the unit and identified any occurring issues. Highly recommended”
– Huss E.
“From the initial call to the work, experience was great. The fact you all were able to help me the same day was unexpected and appreciated. Kevin was my technician and he was great. Very kind and courteous. Walked me through the issue, fixing it. And all is well. Thanks for everything”
– Forrest C.
“Justin was on time, polite, and answered all of our questions. Very satisfied with Bay Breeze!”
– Jill S.
Our Air conditioner stopped working on a Sunday on one of the hottest days we have had this year. I called Bay Breeze HVAC on Monday morning and they had a tech there just after 12 pm. The tech’s name was Kevin and he was very polite and efficient. He went straight to the problem and found a bad capacitor. Our AC unit is old and I was expecting the worse. I am happy to say that it is back up and running. I highly recommend Bay Breeze.
– Alan H.
Called them in the morning as my AC was out all day the previous day. Was able to send out a tech Kevin the same day to fix our air conditioning on a hot day. Appreciate your service!
– Sean J.
My situation was handled professionally and expeditiously and I couldnt be more impressed and pleased. BGEHOME and My home warranty company were less than accomadating and I truly appreciate the urgency in resolving the issue.
– A.M.
Justin was timely and diagnosed problem quickly. Plus worked out in the rain most of the time. Super nice and highly recommend.
John B.
“Justin was timely and diagnosed problem quickly. Plus worked out in the rain most of the time. Super nice and highly recommend.”
– John B.
“Your technicians are always polite and professional”
– Kirk H.
“Our Air conditioner stopped working on a Sunday on one of the hottest days we have had this year. I called Bay Breeze hvac on Monday morning and they had a tech there just after 12 pm. The tech’s name was Kevin and he was very polite and efficient. He went straight to the problem and found a bad capacitor. Our AC unit is old and I was expecting the worse. I am happy to say that it is back up and running. I highly recommend Bay Breeze.”
– Alan H.
“Called them in the morning as my AC was out all day the previous day. Was able to send out a tech Kevin the same day to fix our air conditioning on a hot day. Appreciate your service!”
– Sean J.
“My situation was handled professionally and quickly and I couldn’t be more impressed and pleased. My home warranty company were less than accommodating and I truly appreciate the urgency in resolving the issue.”
– A M.
I give this organization the highest ratings possible. Not only are they skilled and gifted in what they do, their attention to customer satisfaction is beyond measure. I speak as someone with many many years of making important business decisions. During this pandemic season so many companies have placed more emphasis on making a dollar. They demonstrated to me that they are an organization that places quality service, trust and long term relationships as a priority.
“I give this organization the highest ratings possible. Not only are they skilled and gifted in what they do, their attention to customer satisfaction is beyond measure. I speak as someone with many many years of making important business decisions. During this pandemic season so many companies have placed more emphasis on making a dollar. They demonstrated to me that they are an organization that places quality service, trust and long term relationships as a priority.”
– Delores L.
“Chris was very professional and thoroughly explained what the plan covers and explained everything he did”
– Mary H.
“We had to replace our eighteen year old unit. Shari was very helpful in the selection of our unit. l had to say that she was more informative and knowledgeable than the competitor's salesman. l also looked at their ratings and they were excellent. l highly recommended Bay Breeze.”
– Edgar P.
“On time, professional, and courteous service. Technician was efficient and observed health and safety protocols. Great experience!”
– Natalie P.
“Great service! Had a major repair and the technician was outstanding. Highly recommended.”
– Joseph K.
“Justin was prompt, courteous, and very professional. He identified and explained the issue and was able to complete the repair within an hour.”
– Michael S.
“Kevin was friendly, thorough, and efficient.”
– Glenn A.
“We had a complicated HVAC problem. Bay Breeze came up with an easy solution. They ordered the parts. Kevin did the install. (He called arriving which is always a help.) He asked me exactly where I’d like to place the temperature sensor so it wouldn’t interfere with decorating or stick out like a sore thumb. He showed me how to use the system. Terry in the office was a big help too.”
– Melissa S.
“You guys were wonderful working with us taking our air units out so the pavers could level the ground set stone down and then you guys came back and hooked us back up. You were great with scheduling around all that and the rain. Your company is top notch and that's why we've been with you for many years.”
– Carrie R.
“Justin is pleasant, very skilled and thorough.”
– Mark (Owner) M.
“As usual Jason was very professional polite and efficient!”
– Bob F.
“Kevin was great, he explained everything very well and gave some appreciated suggestions for future work on our system.”
– Jered P.
“Chris was great. Professional and answered all our questions thoroughly”
– Betty D.
“Love the text prior to the tech’s arrival with a picture.”
– Barbara G.
“Excellent workmanship so far, looking forward to warm weather so project can be completed!”
– Lawrence F.
“Always a pleasure working with Justin. Very professional and kind and knowledgeable. Love getting the texts from Bay Breeze with arrival times and confirmation of date. Great company to work with – Thank you!”
– Lisa E.
“On time and efficient as always with my annual servicing”
– Barbara L.
“Dave and Ethan did a great job. We love our new Mitsubishi mini-split.”
– Denise C.
“Justin Page was great as was the back office representative I spoke with. Justin was able to come out same day and gave me an honest and thorough assessment of my gas furnace. I will be using Bay Breeze HVAC again.”
– Josh B.
“Thank you to Dave and Ethan for a great job installing my new Trane heat pump. They made it look easy, I'm sure it wasn't. Also, thank you to Shari for arranging financing and quick installation after the old unit died on the coldest week of the year.”
– Eric K.
“Wonderful experience. Both gentlemen were professional and personable. Job was done quickly & efficiently.
Thank you Bay Breeze!”
– Kelly C.
“Our rental properties always use bay breeze they are very honest reliable great service kind”
– Renee L.
“Excellent work. He arrived within a couple of hours after my call and immediately dealt with my problem.”
– Brigid H.
“Justin Page did a great job. He is knowledgeable, polite, well spoken and courteous.”
– Robert V.
“Wonderful service. Fast, effective, solved problem + was super helpful with instructions + tips (serviced by Chris Kitner). Highly recommend”
– Andrea M.
“Excellent, honest, experienced technician.
I will always call Bay Breeze
Very satisfied, even ecstatic, because another company yesterday told me I need to replace it for $5800.
This is an honest company!”
– Jennifer B.
“Justin is very knowledgeable and professional. He made every effort to get my system fixed, including having to leave and bring back another part. I am a repeat customer and have had Justin work on my system in the past. I have always been very impressed with him and the service. Thanks so much.”
– Cathy M.
“Was very pleased with his pleasant personality and workmanship. Completely satisfied with service performed.”
– Orlando I.
“Justin was great. He was knowledgeable and helpful.”
– Joseph A.
“Always a great company and employees to deal with”
– Lori H.
“I highly recommend this company based on my experience with the original installation and today’s service call. In short, they are great at what they do. Exceptional service.”
– Beth S.
“Chris was on time, was masked and explained what he was doing before and after he repaired our furnace. We were very pleased with his work.”
– Jim B.
“Chris was on time, easy to schedule and completed the service in record time. We have our hvac system on a maintenance plan with bay breeze, they check it twice a year, summer / winter, ever since the system has run perfectly! Thanks”
– Dan W.
“Always a great experience. Everyone is very knowledgeable”
– Lori H.
“Chris is a fantastic technician! Incredibly knowledgeable and courteous. All of my service calls with Bay Breeze have been top notch!”
– Matt m.
“Justin is always very polite and trustworthy.”
– Patricia K.
“Kevin was great, as usual. He provided thorough, timely and courteous service.”
– Donna D.
“Technicians arrived on time as scheduled and came wearing the required masks!! Clarence and Ethan were extremely knowledgeable regarding the installation and controls pertaining to the new humidifier. Excellent job as usual!! Thanks”
– Greg F.
“Our Technician Kevin is simply the best. He is methodical, efficient, and courteous.”
– Ohene G.
“We have a two zone house and had to replace one entire zone. We also had air scrubbers installed. Shari did a great job explaining our options and pricing and the pros and cons between our choices. Clarence, Dave and Ethan arrived on time and got the whole job done in one day. The interior and exterior works area were spotless. You would never have known the amount of work that was done! The icing on the cake is that the company participates in a home improvement program through Wells Fargo. Shari handled the application and approval process quickly and we got great financing! There was also great post installation follow up by Shari. Thanks Bay Breeze!”
– Gina M.
“Prompt professional friendly service , efficient troubleshooting, parts on hand. Good communicator, explained everything. Completely satisfied, highly recommend”
– Michael B.
“From the initial eval and suggestions made by Shari until the installation by Dave, Clarence and Ethan, total satisfaction. Shari outlined the entire process, cost, collaboration with electric company . Installation went efficiently, they cleaned up perfect ,all in one day. Shari stopped by after a couple of weeks to see how things were going and hand delivered the warranties. Done and done! Very happy and comfortable with new mini splits.”
– Bev M.
“Kevin is the man. He’s always incredibly professional and friendly. He represents Bay Breeze in a way that makes us happy to share our experiences with friends and family. Thanks!”
– Ronnie H.
“BayBreeze responded to my emergency call promptly and Justin arrived to check the HVAC unit ASAP. He is a courteous, knowledge professional.”
– Julie B.
“Kevin is always prompt and courteous. He diagnosed and repaired the issue with the HVAC unit within a matter of minutes.”
– Julie B.
“Among other Technitian’s, we have know Kevin since before his daughter was born. Ugh, she’s now 9 years old. Kevin’s great. We love Bay Breeze!!”
– Cory B.
“Service today was professionally done ✅. Justin is an excellent tech with good interpersonal skills. We’ve had Bay Breeze service since the late 1990s and every maintenance or repair done with total satisfaction. Thank you for the Last 22 years service and courtesies.”
– Michael A.
“Kevin comes out every year to do maintenance he’s friendly, knowledgeable a great representative for Bay Breeze.”
– Jason G.
“I am very pleased with the service provided by Bay Breeze. As a senior citizen, living on a fixed income, it is most reassuring to know that my heating/cooling needs are taken care of and that I have a company and a technician I can depend on!”
– Charlene L.
“I became a Bay Breeze customer about 2 years ago after poor/dishonest service from another local company. Bay Breeze is wonderful in every way. I especially love that the same technician (Justin P.) conducts my services. Justin is friendly, knowledgeable, patient, empathetic, honest, and a great communicator. I’m so happy that I’ve found a trustworthy and customer-focused company. I highly recommend Bay Breeze and Justin!”
– Nicole O.
“Outstanding, professional service by everyone at Baybreeze.”
– Deborah B.
“Kevin is very thorough with our semi annual maintenance checks. We have been with Bay Breeze for many years with our commercial building.
He is professional, friendly and polite. I highly recommend him as well as the company.”
– Susan P.
“Kevin and his co-worker was prompt and efficient.”
– PAULA R.
“Justin and Kevin are prompt, courteous, and professional.”
– Julie B.
“Everything was straightforward to get a technician to our home when our heat stopped working. Technician Justin Page was super professional and informative and made sure everything was taken care of.”
– Lana H.
“Our service technician Justin was very helpful, professional and courteous. We've always used Bay Breeze because of his professional service.”
– Scott P.
“Professional, prompt and reliable company and staff.”
– Bridgette H.
“Great experience. Tech was very professional he called before arriving as promised. I had the ability to track his arrival time via a link texted to me. The quote matched the final bill no surprises. Payment was handled onsite via credit card which is very convenient. Thank you Bay Breeze you are now my go to HVAC company.”
– Eric K.
“Kevin is our go to technician from Bay Breeze. Today he performed maintenance on my Mitsubishi unit and new gas furnace that was installed by Bay Breeze. We believe routine maintenance is important and Bay Breeze always comes through for us.”
– Richard L.
“Great Rep.! Justin always does a thorough job & is pleasant & respectful… Thanks for your help!!”
– Heide H.
“Courtesy and competence!
Bay Breeze wins 5 stars for customer service from Shari who provided the estimate, completed the sale, and then came the day of installation to be sure that all was going well and was up to my expectations. The installation team was professional, prompt, and efficient. I can’t say enough.”
– Sheila M.
“Professional, knowledgeable, safety conscious in these trying times and flexible and cognizant if our time. Excellent work, personable staff.”
– Mike P.
“Justin always does a great job with winter and summer servicing. A pleasure to have him in our home.”
– S H.
“Kevin is the perfect example of a technician. He is thorough, knowledgeable and helpful.”
– Reid S.
“I have used Bay Breeze for years. All of their technicians have always been knowledgeable and thorough. When something was wrong they have always explained the issue in a way that I could understand and felt comfortable with their recommendations. I have used them in a condo, townhouse, single family and a commercial setting. Never disappointed!”
– Erin M.
“Excellent work. Great diagnostics, presented me with several options, completed the repair work quickly. Great service.”
– Rob F.
“Fast response, so grateful for that. I had water on my floor and couldn’t run my A/C. Thank you
Polite and efficient tech.”
– Kathy C.
“Kevin Sammons was terrific. Very thorough and knowledgeable. He is a consummate professional.”
– Mike T.
“I got 4 estimates and was most impressed with Bay Breeze. They shared a lot of information and offered a reasonable price. As a single, female homeowner, contractors often think they can over charge and offer next to no details. Not the case with Bay Breeze. Estimator took many measurements to size unit correctly and explained why oversizing a unit can be as ineffective as under sizing. Work was completed as and when promised. Unit works like a charm. No mess and no hassles.”
– Patricia W.
“Great job by both technicians. Kevin and Justin were very cordial and courteous the whole time. They took the time to explain the issue and gave valuable solutions to help with the problem. Great service as always.”
– Hugh T.
“Justin was great. On time. Took care of everything Communicated in a clear way. Highly recommend.”
– Kellie R.
“Justin Page was extremely polite, professional, punctual, and helpful. He was able to figure out the problem, fix it, and explain what he did and why he did it.”
– Ken A.
“I am very happy with your techs, I am just not happy with the climate master units that came with my house. You guys have done everything possible to help get these units on the road to recovery. Thank you. I hope I can get the one unit replaced before the winter.”
– Reid S.
“Thank you for quick response!
Chris was great! He was very knowledgeable & friendly. Quickly identified the problem & resolved.
Appreciate integrity of your company,”
– Rosanne J.
“Great Experience very quick and answered all my questions. I highly recommend Bay Breeze.”
– Julie G.
“Earlier this year I decided to relinquish my previous HVAC company from servicing my unit because of various reasons. So I went onto Trane’s website to find another company and based on the needs of my unit Bay Breeze fit the bill. I called hoping they serviced my area and was pleasantly surprised when they said YES. They assisted me with information to transfer my warranty and I started my service contract.
Bay Breeze was able to get my unit service promptly. Chris Kitzer my home’s technician is very thorough and explains everything to keep my home cooled in the summer and warmed in the winter.
Thank you Bay Breeze for your professionalisms, promptness to your customer needs and providing information to keep my home comfortable.
By the way, I tell my Mom about your service all the time because she has the same company I relinquished from. She’s kinda jealous, hope you can service her unit in the coming future.”
– Bridgette H.
“Justin was very professional and helpful with getting our AC up and running again. Highly recommended and will let others know about the great service from Bay Breeze.”
– Scott P.
“Justin was great. Knowledgeable and very helpful. Thanks Justin”
– James S.
“It is always a pleasure to have Bay Breeze come by and inspect my air conditioner. Justin has been my service provider for years now and I trust him completely.”
– Flo O.
“Bay Breeze has continually provided timely, excellent service. They been servicing our family’s HVAC since the late 1990s and I can’t say enough about we appreciate them. Good contractors are difficult to find and we value their professionalism.”
– Michael A.
“Justin was timely, friendly, and fast. He wore a mask 100% of the time he was inside my house. Was knowledgeable and explained what he was doing. Would recommend to a friend.”
– Carolyn E.
“Technician was very nice. He found the problem quickly and repaired the issue. Wore his mask and shoe covers.”
– Judith M.
“Excellent, professional service by Jason!”
– Edwarf R.
“Great job and very professional service. On time and took the time to go over everything before and after service.”
– Karen G.
“Shari (specialist) along with David and Clarence (Heating and Cooling) technicians were outstanding. All of them were professional, knowledgeable and courteous. I would recommend these folks and this Heating and Cooling company to my neighbors.”
– Robert P.
“They were able to get me scheduled very quickly, and the service technician was knowledgeable, friendly, professional and safe! Thank you!!”
– Jacqueline G.
“Great Experience very quick and answered all my questions. I highly recommend Bay Breeze.”
– Julie G.
“As always, Kevin was courteous, professional, and thorough. We know our heating and cooling is in good hands with his expertise.”
– Brian G.
“Clarence is very polite and professional. Answered all of my questions and did an outstanding job!!!”
– Amy M.
“Justin was on time, professional, courteous and thorough. Very happy all around.”
– Robert B.
“Chris was great, thorough and timely. Found the problem right off and even had the part on the truck.We are grateful to have A/C to sleep in comfort! Thanks so much, Mike & Liz Stapf Arnold MD”
– Mike S.
“Chris was amazing, polite, and fair. Gave it to me straight and I appreciate that. His service made Bay Breeze my new go to company. I will be referring him if anyone asks.”
– Erica K.
“They were here before nine and were done by 11:30 very professional.”
– John T.
“Justin was great. Diagnosed and fixed and showed me what to do if this happens again. Very satisfied”
– Ursula S.
“Such nice people to deal with!! And do knowledgeable”
– Billie S.
“Out tech Clarence was great, extremely knowledgeable.
Thanks”
– Michael I.
“Kevin has been to house before and is always pleasant and cheerful”
– Karl U.
“Kevin is excellent. Extremely helpful efficient and knowledgeable.”
– Herb O.
“Service on 6/13/2020:Chris did a great job of explaining all that he did and keeping me advised of the replacement part process.”
– William D.
“Fast, effective maintenance. Much better experience than the name brand HVAC companies. I know who I’ll be calling next time.”
– Sam E.
“Chris was the model of efficiency. Arrived early, got right to task at hand, professional and cordial. A great rep for Bay Breeze!”
– Darrell K.
“Bay Breeze, and particularly Justin, has been up keeping my heating/cooling system the entire time I have lived in Heritage Harbour. I couldn’t be happier with the service I am provided!”
– Charlene E.
“Chris was very helpful and he waited until the air started blowing to be satisfied. He even showed me how to set the thermostat. He was courteous and friendly.”
– Nola W.
“Chris was very friendly and knowledgeable. Kept us informed every step of the way. I would definitely recommend Chris and Bay Breeze HVAC for friends and family in the future!”
– Cassidy D.
“Response time was fabulous. Kevin was awesome and quickly addressed and fixed the issue.”
– Patrick S.
“Such a great technician…
Friendly, respectful &
He answers all my questions!
Keep him employed please! ”
– Heide H.
“Kevin our service tech is always conscientious and thorough when servicing our HVAC system.”
– Adria S.
“Bay Breeze is a company that is built on quality. Justin, our tech is always polite, and efficient, and capable. We have been using them since we built our house 14 years ago. I would not even think to use some one else”
– Molly F.
“Chris was excellent. He was polite , friendly, and answered all my questions. Turned off lights in basement when he left. ”
– Suzanne H.
“Kevin has been our service technician for many years. He is always on-time, polite, and very knowledgeable. This visit was routine. He did the Spring service on our Mitsubishi unit and also checked our new Trane air-conditioning unit to make sure the coolant levels were correct heading into the warmer weather as the A/C unit was installed in cooler weather.”
– Richard L.
“Called and I got service the same day. My home is cooling now, Awesome!”
– Gerard L.
“Shari provided a thorough explanation and demonstrated vast knowledge of the HVAC systems during our decision making process. Once we decided to use Bay Breeze, Ethan, Clarence & Dave were fantastic during the installation. They were prompt, efficient, considerate, and professional. We highly recommend Bay Breeze.”
– Alan J.
“Excellent service. The technicians Chris was very professional and knowledgeable. Overall great service and responsiveness.”
– Lorraine D.
“Justin provided Excellent customer service!”
– Frank H.
“Absolutely impressed with the service, I will be a repeat customer.”
– Clint B.
“Excellent job. Very courteous and professional. Thx”
– Allan C.
“We are currently waiting estimates on a coil and another appointment with a comfort specialist for load estimate but today’s appointment with Kevin Sammons went well. He was punctual, extremely professional, polite, and seemed very trustworthy.”
– Ken A.
“Service was prompt and excellent as usual. We like your technician, Kevin, because he is professional, knowledgeable and personable. Thanks so much.”
– Michael A.
“on time very friendly and did great job. highly recommend”
– richard W.