“Dylan arrived on time and was pleasant and efficient. His diagnosis was accurate. It took about 8-9 days from contact to completion of the job, but given the weather there was no hurry and the timing was in part due to my schedule. The job was completed without difficulty and all appears functional. I give 4 rather than 5 stars because my credit card was requested for a 50% deposit before parts were ordered. However, when the job was done I was told the card hadn’t been charged and I owed 100%. I could cover this, but in less fortunate circumstances or with different cash flow this might have been awkward. I understand why you would want a deposit if you are ordering expensive parts, but in future it would be best not to imply that the charge would be made unless you actually do so.”
– Louis F.