Reviews
“Kevin was quick to respond to our HVAC urgent call ON July 4. He arrived in the time estimate and talked me thru why the system wasn’t cooling. Thermostat ignorant basically.
Thank you for your assistance in a BIG way on a very hot day.”
– Jan O.
“Excellent experience. Professional, prompt, courteous, thorough, and – above all – honest. Justin did an outstanding job. He is also very personable.”
– Michael S.
“Impeccable!! From first phone call, response, schedule, email/text updates and professional and knowledgeable service provider. Way to go Kevin!! Grateful.”
– Susan D.
“It’s Saturday evening, I find that my outside unit is not working, I call Baybreeze and within two hours they are here to asses and repair the faulty capacitor. Thank goodness for their yearly maintenance plan and their exceptional service and knowledge! A real savior especially when you have visitors with an infant! They came thru, as they ALWAYS do! Thank you, so very much!”
– Laszlo D.
“My air conditioner stopped conditioning the air! Called your office, technician came (Justin Page) same day. He diagnosed the problem, said they would have to order a part but it would not take long. He was friendly, professional and explained everything to me. Big thanks to Justin!”
– Carolyn R.
“The AC for our house had been very inconsistent over the past two summers, so when the system shut down on three occasions in early June we decided it was time to replace the 20 year old system. I received three quotes and settled on Bay Breeze after a very thorough review with Shari. She inspected the system, took measurements, reviewed several options, and within an hour had a detailed and fair quote ready for us. A week later Dave and Ethan arrived early in the morning ready to go. They looked at the old system and explained what they would be doing to rip it out and put in the new. Shari also stopped by mid-morning to ensure things were going well and that we were happy with the progress. The quality of the work was excellent, both inside and out. We also replaced our gas furnace at the same time. Dave and Ethan could not have been more pleasant to work with, and very polite. After going over the new system install, both the AC and furnace were tested. They worked flawlessly and we could quickly sense that the efficiency of this new system would pay off over the long run. Since the install the AC is working great. Shari, Dave and Ethan did a great job and set a fine example for the company. Would not hesitate to use them again and highly recommend them to anyone in need of their services.”
– Bob L.
“On April 29 , our whole house a/c system failed to start up. I troubleshot the system and found the compressor locked up.I immediately placed a call in to Bay Breeze. They dispatched a service tech " Justin", who arrived on time , and troubleshot the system. After going over the entire HVAC system, it was determined that our 18 year old system had failed. It was good while it lasted. Justin discussed the options , for which we selected to rip out and reinstall a new system. Following our conversation , Justin made a call back to the office and had a service writer dispatched. Early the following day , Shari arrived, explained all our options, and prices. She inspected the system , took the necessary measurements , and produced the estimate on site. On , May 1 , the installation team arrived. Dave , Clarence and Ethan , all very polite, clean uniforms, geared up , inspected the old unit and began the rip out. They explained every step that they would take for the rip out and install. After the new unit was installed, they asked me to inspect the work and approve prior to charging the system. The craftsmanship was superior, no trash or dirt on the floor, no old parts left lying around. I approved the installation , they set about charging the system and then running it through the programs. The system ran flawlessly. The system is super quiet, and super cold. I give Shari , Dave , Clarence Justin and Ethan five stars , a Five Star Team. I suppose that this work ethic comes from the company leadership and it shows. Thank You. I recommend this company highly.
Since writing this review, We had a return visit from Shari. She came out to do a followup inspection. She took a punch list and inspected the entire installation. She sat with me and asked me questions about how the installation day went, how was the units performance, how was the work crew. All was five star.”
– Kevin R.