“The AC for our house had been very inconsistent over the past two summers, so when the system shut down on three occasions in early June we decided it was time to replace the 20 year old system. I received three quotes and settled on Bay Breeze after a very thorough review with Shari. She inspected the system, took measurements, reviewed several options, and within an hour had a detailed and fair quote ready for us. A week later Dave and Ethan arrived early in the morning ready to go. They looked at the old system and explained what they would be doing to rip it out and put in the new. Shari also stopped by mid-morning to ensure things were going well and that we were happy with the progress. The quality of the work was excellent, both inside and out. We also replaced our gas furnace at the same time. Dave and Ethan could not have been more pleasant to work with, and very polite. After going over the new system install, both the AC and furnace were tested. They worked flawlessly and we could quickly sense that the efficiency of this new system would pay off over the long run. Since the install the AC is working great. Shari, Dave and Ethan did a great job and set a fine example for the company. Would not hesitate to use them again and highly recommend them to anyone in need of their services.”
– Bob L.
“On April 29 , our whole house a/c system failed to start up. I troubleshot the system and found the compressor locked up.I immediately placed a call in to Bay Breeze. They dispatched a service tech " Justin", who arrived on time , and troubleshot the system. After going over the entire HVAC system, it was determined that our 18 year old system had failed. It was good while it lasted. Justin discussed the options , for which we selected to rip out and reinstall a new system. Following our conversation , Justin made a call back to the office and had a service writer dispatched. Early the following day , Shari arrived, explained all our options, and prices. She inspected the system , took the necessary measurements , and produced the estimate on site. On , May 1 , the installation team arrived. Dave , Clarence and Ethan , all very polite, clean uniforms, geared up , inspected the old unit and began the rip out. They explained every step that they would take for the rip out and install. After the new unit was installed, they asked me to inspect the work and approve prior to charging the system. The craftsmanship was superior, no trash or dirt on the floor, no old parts left lying around. I approved the installation , they set about charging the system and then running it through the programs. The system ran flawlessly. The system is super quiet, and super cold. I give Shari , Dave , Clarence Justin and Ethan five stars , a Five Star Team. I suppose that this work ethic comes from the company leadership and it shows. Thank You. I recommend this company highly.
Since writing this review, We had a return visit from Shari. She came out to do a followup inspection. She took a punch list and inspected the entire installation. She sat with me and asked me questions about how the installation day went, how was the units performance, how was the work crew. All was five star.”
– Kevin R.
“We just had Bay Breeze install 3 – Trane XL824 Connected Thermostats in our home. These devices allow us to monitor our HVAC systems remotely and they will also alert us in the event of a malfunction with the HVAC systems. The install by Bay Breeze was fast, clean and expertly performed. The price was competitive, the appointment was scheduled to accommodate us conveniently and started right on time. We have been clients of Bay Breeze for nearly 20 years….since their inception. They have always provided first class service, installations and warranties while keeping their prices competitive. That’s why we have a long standing relationship. We are happy to recommend Bay Breeze as an outstanding HVAC contractor.”
– Victor S.
“Baybreeze Heating and Cooling provides excellent quality service. The technicians are knowledgeable and customer-centered. I have used this company since 2001 with great satisfaction.”
– Diane D.
“Kevin the technician is absolutely phenomenal!! He is knowledgeable, thorough and considerate. Bay Breeze is fortunate to have such a stellar tech. I highly recommend him.”
– Todd D.
“Bay Breeze, and particularly Kevin, have been servicing my home HVAC for years, including installing a Mitsubishi mini AC unit in my son’s room that has been fantastic in cooling an unusually warm room above the garage. Bay Breeze is always courteous, professional and on-time! Kevin makes sure I am good with everything and the systems are working properly before he leaves. I would definitely recommend Bay Breeze.”
– Jeff C.
“Thank You for the prompt and professional service call we recently received. Your office staff treated us with respect and courtesy placing our request as their priority.
Then when your service call came Kevin was very professional and provided us with a precise and easily understandable explanation of our options to fix our issue.
Thank you for having people who care.”
– Patrick P.
“He came, looked at the dehumidifier, called the manufacturer left a message with them and told me he’d let me know what they said probably within 24 hours. Oh ya, that short stop cost $115. It’s been five days, I’ve left messages and have heard nothing but crickets.”
– John S.