Testimonials – Heat Pumps Articles
“Excellent service. Justin was considerate and efficient. It's a pleasure doing business with Bay Breeze.”
Continue Reading“Dylan did a great job.”
Continue Reading“We needed a whole new HVAC for our home and did our homework contacting 4 companies. Our final decision was to go with Bay Breeze Heating and Cooling. Ryan and Shari were great to work with, answered all of our questions and concerns and provided us with a reasonable and best price. They even provided…
Continue Reading“We needed a whole new HVAC for our home and did our homework contacting 4 companies. Our final decision was to go with Bay Breeze Heating and Cooling. Ryan and Shari were great to work with, answered all of our questions and concerns and provided us with a reasonable and best price. They even provided…
Continue Reading“Kevin was prompt, courteous and knowledgeable. Plus a dog lover!”
Continue Reading“Kevin comes in with a great attitude and is the second time to my home. One for heat and now AC. This company is lucky to have him. Bay Breeze seems to value their workers and it shows. Thank you for getting our unit running how it should.”
Continue Reading“Kevin comes in with a great attitude and is the second time to my home. One for heat and now AC. This company is lucky to have him. Bay Breeze seems to value their workers and it shows. Thank you for getting our unit running how it should.”
Continue Reading“The serviceman was polite and was happy to answer questions. He also provided a good explanation of what he was doing to address residue left by Canadian wildfire drift.”
Continue Reading“Kevin is outstanding in all things: knowledge, professionalism, polite, friendly, prompt, considerate. He absolutely embodies everything Bay Breeze stands for. Wouldn’t use anyone else!”
Continue Reading“Great service Customer friendly Done quicker than I expected Great employee attitudes”
Continue Reading“Very professional and efficient”
Continue Reading“Very professional and efficient”
Continue Reading“I have been a customer of Bay Breeze ever since I moved to Annapolis 6 years ago. I continue to be extremely pleased with the yearly maintenance plan I have and the service is outstanding!”
Continue Reading“Kevin has been here before and always explains everything and answers my questions. He is very knowledgeable and friendly. I have always had positive experiences with Kevin and Dylan. Bay Breeze has been great to work with including the office.”
Continue Reading“Kevin is a great guy and very knowledgeable”
Continue Reading“We have been with Bay Breeze for more than 10 years now and have been completely satisfied with their service. Justing has been our service technician for the past several years. Justing calls when he is on the way to the house and shows up on time, all the time. Justin always puts on his…
Continue Reading“Dylan did an awesome job. He came for my semi-annual system checkup. He was on time and very professional. Dylan is someone you can feel comfortable with working in your home. Dylan does a great job and it is nice to have a good tech that lives close by.”
Continue Reading“Excellent work and excellent service.by Justin.”
Continue Reading“Always on time. Totally happy with Kevin’s service.”
Continue Reading“As usual, Kevin was on time, efficient, polite and professional! We appreciate him and your company!!”
Continue Reading“As usual, Kevin was on time, efficient, polite and professional! We appreciate him and your company!!”
Continue Reading“Kevin and his associate deserve outstanding recognition for their performance today. During their biannual service we discovered a black snake in our home which they successfully removed. Please thank Kevin this is Kevin’s second encounter with a snake at our hose.”
Continue Reading“Dylan was excellent. Well spoken, polite, knowledgeable and friendly.”
Continue Reading“Prompt, knowledgeable and efficient”
Continue Reading“Installation team did a great job.”
Continue Reading“Technician did a great job, friendly professional, courteous, respectful. Highly recommend!”
Continue Reading“Kevin is alway knowledgeable and completes His work. Any time I need service it done correctly. Thank you baybreeze!!”
Continue Reading“Justin is wonderful and so efficient, effective and professional. He arrives on time, goes right to work and is friendly and polite. I feel my HVAC system is in good hands when he visits.”
Continue Reading“Excellent service! Arrived early, did a great installation, and great follow up. Very happy with the Bay Breeze team.”
Continue Reading“Dylan did a great job and he was courteous and efficient.”
Continue Reading“Excellent service. Kevin was on time and performed service efficiently. Great job.”
Continue Reading“Kevin: Professional, extremely knowledgeable in his business and very customer focused. Thank you!”
Continue Reading“Our outside heat pump unit stopped working on a very hot August afternoon. The Bay Breeze tech, Justin, was at the house the next morning to find out why. He found the problem, a failed capacitor in our 16 year old system, within about 2 minutes of arriving and he had us back up, completely…
Continue Reading“Justin was prompt to call back.He is courteous, professional,caring and efficient.”
Continue Reading“We have been a customers of BBHC for about four years now. This past Thursday, 7/27 or HVAC cooling stopped working. I called the office Thursday evening and asked for service. It has been extremely hot, hot, hot this past week or so and I know BBHC has probably been very busy. I received an…
Continue Reading“Dylan was prompt, efficient and competent. He did an excellent emergency service call.”
Continue Reading“Installation was prompt. No problems.”
Continue Reading“Solved the problem quickly. AC works again!”
Continue Reading“Friendly service. Fast, in an out. On time. Courteous. Professional.”
Continue Reading“Dave and Clarence were great! They got the job done, with hardly any infringement of our daily activities. Nice guys and did a wonderful install! We are enjoying air conditioning during these hot, humid days! Thanks for the wonderful service!”
Continue Reading“Always great service and polite technicians.”
Continue Reading“Kevin did an excellent job with his cooling inspection on my new heat pump. I asked many questions which he answered fully and professionally. He taught me several things about my system. He was very polite, respectful, and friendly. I would like to have him do my future tune-ups!”
Continue Reading“Kevin did a great job. He called ahead to let me know what time he was arriving and he did my heat pump maintenance in professional and friendly manner. I love Bay Breeze!”
Continue Reading“Wonderful, knowledgeable technician.”
Continue Reading“On time, courteous, and nice to know my heating/AC system is in good shape.”
Continue Reading“Just want to thank Shari for coming out and reviewing papers for installation of HVAC system. She is a wonderful asset and was great explaining systems etc. Thank you for a great employee to deal with customers. Kevin also came to check our system for loudness when fan comes on. Explained how things operate with…
Continue Reading“Great service. Great company. Great employees. Bay Breeze is a wonderful company to work with. We had them install a new system in our home and the work was exceptional.”
Continue Reading“We’ve had Bay Breeze service our HVAC unit for many years. It’s rare to experience satisfaction with a contractor over such a long period of time. We must also compliment your technician, Kevin. He is professional and has great communication skills. Helpful in many ways. Thank you.”
Continue Reading“Kevin has been to our home many times over the last 12 years we have lived here. He is a joy to talk to and always has a smile, knowledge and thoughtfulness for your customers. We appreciate what he does and the service that your company provides. We have been extremely pleased with the new…
Continue Reading“Kevin is professional and very competent. He is a pleasure to have working on my heat pump. Office was easy to work with as well.”
Continue Reading“Always on time and professional and friendly.”
Continue Reading“Dylan was professional and was detailed when performing our spring maintenance.”
Continue Reading“Kevin did a great job of checking over my HVAC systems and provided me with insight as to what I should look for over the summer regarding my older unit.”
Continue Reading“Clarence and Dave installed our new system on 3/28 and were wonderful. They arrived on time and put shoe booties on before coming into house and then were meticulous being sure every was picked up and nothing left around. We were walked through new programmable thermostat and new system. Also they raised our system to…
Continue Reading“Bay Breeze is #1. Whether it’s a new installation, repair or maintenance, they are wonderful! My favorite tech is Kevin, and I’ve never had a visit that I was disappointed with. Professional, timely, knowledgeable, and fair pricing.”
Continue Reading“Dillon was awesome, everything was as expected.”
Continue Reading“Kevin has been doing our maintenance service with Bay Breeze for at least five years. He is trustworthy, professional and knowledgeable.”
Continue Reading“On time… Knowledgeable… Knew what he was talking about!”
Continue Reading“Kevin has been great. He came prepared and remembered the history of our unit. And he’s very considerate of customers as he arrived wearing a mask after being sick a few days prior.”
Continue Reading“We are very, very pleased with the installation crew and the result of having a new system installed for our home. Bay Breeze has been our go to service provider for almost 15 years. They have always been there when we needed them and for our maintenance needs. And now for our system replacement. The…
Continue Reading“Kevin is super friendly and very knowledgeable. In and out in 10 minutes, problem solved 100%.” – Matthew K.
Continue Reading“Always courteous service.” – John N.
Continue Reading“Dave, Clarence, and Chris were very professional and punctual. They installed my new HVAC system to the highest standard. Great job.” – Karen L.
Continue Reading“Justin did a great job!” – Andrew M.
Continue Reading“Clarence was great. He made sure the system was up and running and even checked the next day to ensure all was good” – Gary K.
Continue Reading“Very professional and fair.” – Bruce L.
Continue Reading“Very helpful and did not leave until he was sure I was satisfied. Polite and explained everything. Gave good recommendations on improvements.” – Derek S.
Continue Reading“I was worked into your very busy schedule a technician found the problem and ordered the part very satisfied with the outcome” – Paul M.
Continue Reading“Bay Breeze is top notch – Installations, Repairs, Maintenance, Service Calls! Owner, Technicians (Kevin), Office Staff (Karen) are all wonderful to deal with! Professional, knowledgeable, friendly, on time, instant response for emergencies – what more could a customer hope for!” – Bev B.
Continue Reading“I called Bay Breeze to replace the air conditioning system in our older house because they have provided great service for us in our last two homes. They did not disappoint! The entire process from proposal to follow up has been outstanding. Shari started the process by inspecting our existing ductwork and units assessing our…
Continue Reading“Knowledgeable helpful and great overall service” – Ryan t.
Continue Reading“Justin was on time, polite, and answered all of our questions. Very satisfied with Bay Breeze!” – Jill S.
Continue Reading“Justin was prompt, courteous, and very professional. He identified and explained the issue and was able to complete the repair within an hour.” – Michael S.
Continue Reading“You guys were wonderful working with us taking our air units out so the pavers could level the ground set stone down and then you guys came back and hooked us back up. You were great with scheduling around all that and the rain. Your company is top notch and that's why we've been with…
Continue Reading“Very knowledgeable and professional” – Fred K.
Continue Reading“As usual Jason was very professional polite and efficient!” – Bob F.
Continue Reading“Kevin was great, he explained everything very well and gave some appreciated suggestions for future work on our system.” – Jered P.
Continue Reading“On time and efficient as always with my annual servicing” – Barbara L.
Continue Reading“Thank you to Dave and Ethan for a great job installing my new Trane heat pump. They made it look easy, I'm sure it wasn't. Also, thank you to Shari for arranging financing and quick installation after the old unit died on the coldest week of the year.” – Eric K.
Continue Reading“Our rental properties always use bay breeze they are very honest reliable great service kind” – Renee L.
Continue Reading“Justin Page did a great job. He is knowledgeable, polite, well spoken and courteous.” – Robert V.
Continue Reading“Chris was great!” – Ryan C.
Continue Reading“Justin is very knowledgeable and professional. He made every effort to get my system fixed, including having to leave and bring back another part. I am a repeat customer and have had Justin work on my system in the past. I have always been very impressed with him and the service. Thanks so much.” –…
Continue Reading“Justin was great. He was knowledgeable and helpful.” – Joseph A.
Continue Reading“A+++++” – Eric K.
Continue Reading“Always a great company and employees to deal with” – Lori H.
Continue Reading“Very professional job Would highly recommend” – Tim F.
Continue Reading“Chris did a great job.” – Kelly B.
Continue Reading“Always a great experience. Everyone is very knowledgeable” – Lori H.
Continue Reading“Chris was good.” – Sally I.
Continue Reading“Justin is always very polite and trustworthy.” – Patricia K.
Continue Reading“Kevin was great, as usual. He provided thorough, timely and courteous service.” – Donna D.
Continue Reading“Prompt professional friendly service , efficient troubleshooting, parts on hand. Good communicator, explained everything. Completely satisfied, highly recommend” – Michael B.
Continue Reading“Excellent on time service” – James D.
Continue Reading“Service today was professionally done ✅. Justin is an excellent tech with good interpersonal skills. We’ve had Bay Breeze service since the late 1990s and every maintenance or repair done with total satisfaction. Thank you for the Last 22 years service and courtesies.” – Michael A.
Continue Reading“Kevin comes out every year to do maintenance he’s friendly, knowledgeable a great representative for Bay Breeze.” – Jason G.
Continue Reading“Kevin is very thorough with our semi annual maintenance checks. We have been with Bay Breeze for many years with our commercial building. He is professional, friendly and polite. I highly recommend him as well as the company.” – Susan P.
Continue Reading“Great service” – Martha C.
Continue Reading“Our service technician Justin was very helpful, professional and courteous. We've always used Bay Breeze because of his professional service.” – Scott P.
Continue Reading“Chris always does an outstanding job.” – Ray A.
Continue Reading“Justin is great!!!” – Billie S.
Continue Reading“Great Rep.! Justin always does a thorough job & is pleasant & respectful… Thanks for your help!!” – Heide H.
Continue Reading“Very professional” – Sarah S.
Continue Reading“Kevin is an excellent technician.” – Jean S.
Continue Reading“Courtesy and competence! Bay Breeze wins 5 stars for customer service from Shari who provided the estimate, completed the sale, and then came the day of installation to be sure that all was going well and was up to my expectations. The installation team was professional, prompt, and efficient. I can’t say enough.” – Sheila…
Continue Reading“Bay Breeze has continually provided timely, excellent service. They been servicing our family’s HVAC since the late 1990s and I can’t say enough about we appreciate them. Good contractors are difficult to find and we value their professionalism.” – Michael A.
Continue Reading“Shari (specialist) along with David and Clarence (Heating and Cooling) technicians were outstanding. All of them were professional, knowledgeable and courteous. I would recommend these folks and this Heating and Cooling company to my neighbors.” – Robert P.
Continue Reading“Such nice people to deal with!! And do knowledgeable” – Billie S.
Continue Reading“Justin provided Excellent customer service!” – Frank H.
Continue Reading“Service was prompt and excellent as usual. We like your technician, Kevin, because he is professional, knowledgeable and personable. Thanks so much.” – Michael A.
Continue Reading“Justin is great!” – Karen P.
Continue Reading“I will recommend Bay Breeze to anyone who asks. Very good service and prompt attention to all. Kevin was great and didn’t mine me asking questions. Very professional and genuinely nice. Best company around. Thank you for all you do.” – Valerie S.
Continue Reading“We have always been very happy with their service and quick response time! Highly recommended Baybreeze!!” – Linda C.
Continue Reading“Excellent service. Competent and personable technicians. We’ve had Bay Breeze servicing our condo heat pump for many years. Great company.” – Michael A.
Continue Reading“I called to have thermostat replaced and was given next day service at a time convenient for me!! Our technician, Justin , was prompt, courteous and very knowledgeable. Answered all my questions. Explained thermostat and did service maintenance. All done in timely fashion. I would highly recommend Bay Breeze.” – Margaret R.
Continue Reading“Justin seems competent and he seems to enjoy his work. A very small amount of dirty was left on carpet– but Justin tried to keep things clean, which I appreciated.” – Dianne G.
Continue Reading“Guys we’re great!” – Robert D.
Continue Reading“Kevin is a reliable excellent service technician.” – Adria Smith/Lorraine Meeks-Myers M.
Continue Reading“I am so glad when I call Bay Breeze they get me an appointment that same day. Justin explains everything to me that he has to do and what he needs to do. I appreciate the service I get from Justin and the Bay Breeze Company. Thank You all for the service you continue to…
Continue Reading“Kevin is terrific – always a pleasure having him over. He's professional, honest and reliable. Love the company and it's employees!” – Barb P.
Continue Reading“Justin is a great technician. Informative and very knowledgeable.” – Jorge G.
Continue Reading“He was great. Took all of 10 minutes. He told me what he did and what caused it. Thank You for coming so quickly.” – Karen P.
Continue Reading“Justin with Bay Breeze consistently provides excellent service for our routine spring and fall maintenance. We have the peace of mind knowing that our systems will work through hot summers and cold winters. Can't ask for anything more!” – Brian G.
Continue Reading“Justin explained everything he was doing. We have great heat now. Thank you so much for all your help and service.” – Karen P.
Continue Reading“Justin was very professional.” – Marie S.
Continue Reading“Technician did a great job and answered all of our questions.” – Roy G.
Continue Reading“Chris is knowledgeable, friendly, and professional” – Abdulhussain A.
Continue Reading“Timely, courteous, informative…Def the way ALL contractors should operate!!” – Tom B.
Continue Reading“Very professional” – Scott G.
Continue Reading“I have been using Baybreeze for many years and they are always professional, timely and thorough. If you’ve never used them, you are missing out.” – Erin M.
Continue Reading“Such nice people to deal with!! And do knowledgeable” – Billie S.
Continue Reading“Fantastic technicians! Always prompt and courteous.” – William M.
Continue Reading“Bay Breeze HVAC has performed maintenance on 3 of my homes and always done a fantastic job! They are professional both inside the office and onsite when servicing. I always get great service with them and will continue to use them and recommend them to others. Justin has been my technician several times now and…
Continue Reading“Excellent experience. Professional, prompt, courteous, thorough, and – above all – honest. Justin did an outstanding job. He is also very personable.” – Michael S.
Continue Reading“It would be nice if they would show up. Paid the initial service fee of $115, got a quick diagnostic, and never saw them again. Could not get anyone to show up after that. Too bad because I thought "We started the company to get back into what many companies have veered away from—customer service…
Continue Reading“Very professional and fair .” – Bruce L.
Continue Reading“Very professional and fair .” – Bruce L.
Continue Reading“Professional & Knowledgeable” – Clint S.
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