Testimonials – Heat Pumps Articles

Heat Pump Repair in Millersville, MD 21108

March 11, 2024

“Prompt, knowledgeable and efficient”

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Heat Pump Installation in Annapolis, MD 21032-2020

January 11, 2024

“Installation team did a great job.”

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Heat Pump Maintenance in Other 20779

December 27, 2023

“Technician did a great job, friendly professional, courteous, respectful. Highly recommend!”

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Heat Pump Repair in Davidsonville, MD 21035

December 19, 2023

“Kevin is alway knowledgeable and completes His work. Any time I need service it done correctly. Thank you baybreeze!!”

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Heat Pump Maintenance in Stevensville, MD 21666

November 29, 2023

“Justin is wonderful and so efficient, effective and professional. He arrives on time, goes right to work and is friendly and polite. I feel my HVAC system is in good hands when he visits.”

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Heat Pump Installation in Bowie, MD 20776

November 28, 2023

“Excellent service! Arrived early, did a great installation, and great follow up. Very happy with the Bay Breeze team.”

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Heat Pump Maintenance in Annapolis, MD 21403

November 17, 2023

“Dylan did a great job and he was courteous and efficient.”

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Heat Pump Maintenance in Annapolis, MD 21401-6868

November 1, 2023

“Excellent service. Kevin was on time and performed service efficiently. Great job.”

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Heat Pump Installation in Edgewater, MD 21037

October 2, 2023

“Kevin: Professional, extremely knowledgeable in his business and very customer focused. Thank you!”

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Heat Pump Repair in Highland, MD 20777

August 16, 2023

“Our outside heat pump unit stopped working on a very hot August afternoon. The Bay Breeze tech, Justin, was at the house the next morning to find out why. He found the problem, a failed capacitor in our 16 year old system, within about 2 minutes of arriving and he had us back up, completely…

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Heat Pump Repair in Chesapeake Beach, 20732

August 1, 2023

“Justin was prompt to call back.He is courteous, professional,caring and efficient.”

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Heat Pump Repair in Annapolis, MD 21401

July 31, 2023

“We have been a customers of BBHC for about four years now. This past Thursday, 7/27 or HVAC cooling stopped working. I called the office Thursday evening and asked for service. It has been extremely hot, hot, hot this past week or so and I know BBHC has probably been very busy. I received an…

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Heat Pump Repair in Chesapeake Beach, MD 20732

July 21, 2023

“Dylan was prompt, efficient and competent. He did an excellent emergency service call.”

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Heat Pump Installation in Annapolis, MD 21401

July 21, 2023

“Installation was prompt. No problems.”

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Heat Pump Maintenance in Annapolis, MD 21403

July 10, 2023

“Solved the problem quickly. AC works again!”

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Heat Pump Maintenance in Edgewater, MD 21037

June 19, 2023

“Fine”

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Heat Pump Maintenance in Edgewater, MD 21037

June 15, 2023

“Great!”

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Heat Pump Replacement in Annapolis, MD 21401

June 13, 2023

“Friendly service. Fast, in an out. On time. Courteous. Professional.”

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Heat Pump Installation in Pasadena, MD 21122

June 2, 2023

“Dave and Clarence were great! They got the job done, with hardly any infringement of our daily activities. Nice guys and did a wonderful install! We are enjoying air conditioning during these hot, humid days! Thanks for the wonderful service!”

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Heat Pump Maintenance in Severna Park, MD 21146

June 1, 2023

“Always great service and polite technicians.”

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Heat Pump Maintenance in Arnold, MD 21012

May 31, 2023

“Kevin did an excellent job with his cooling inspection on my new heat pump. I asked many questions which he answered fully and professionally. He taught me several things about my system. He was very polite, respectful, and friendly. I would like to have him do my future tune-ups!”

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Heat Pump Maintenance in Stevensville, MD 21666

May 10, 2023

“Kevin did a great job. He called ahead to let me know what time he was arriving and he did my heat pump maintenance in professional and friendly manner. I love Bay Breeze!”

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Heat Pump Maintenance in Upper Marlboro, MD 20772

May 9, 2023

“Wonderful, knowledgeable technician.”

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Heat Pump Maintenance in Annapolis, MD 21409

May 5, 2023

“On time, courteous, and nice to know my heating/AC system is in good shape.”

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Heat Pump Installation in Annapolis, MD 21409

May 3, 2023

“Just want to thank Shari for coming out and reviewing papers for installation of HVAC system. She is a wonderful asset and was great explaining systems etc. Thank you for a great employee to deal with customers. Kevin also came to check our system for loudness when fan comes on. Explained how things operate with…

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Heat Pump Maintenance in Annapolis, MD 21401

May 1, 2023

“Great service. Great company. Great employees. Bay Breeze is a wonderful company to work with. We had them install a new system in our home and the work was exceptional.”

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Heat Pump Maintenance in Annapolis, MD 21403

April 28, 2023

“We’ve had Bay Breeze service our HVAC unit for many years. It’s rare to experience satisfaction with a contractor over such a long period of time. We must also compliment your technician, Kevin. He is professional and has great communication skills. Helpful in many ways. Thank you.”

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Heat Pump Maintenance in Annapolis, MD 21401

April 25, 2023

“Kevin has been to our home many times over the last 12 years we have lived here. He is a joy to talk to and always has a smile, knowledge and thoughtfulness for your customers. We appreciate what he does and the service that your company provides. We have been extremely pleased with the new…

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Heat Pump Maintenance in Annapolis, MD 21401

April 21, 2023

“Kevin is professional and very competent. He is a pleasure to have working on my heat pump. Office was easy to work with as well.”

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Heat Pump Maintenance in Annapolis, MD 21401

April 20, 2023

“Always on time and professional and friendly.”

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Heat Pump Maintenance in Davidsonville, MD 21037

April 17, 2023

“Dylan was professional and was detailed when performing our spring maintenance.”

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Heat Pump Maintenance in Lothian, MD 20711

April 5, 2023

“Kevin did a great job of checking over my HVAC systems and provided me with insight as to what I should look for over the summer regarding my older unit.”

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Heat Pump Installation in Annapolis, MD 21409

March 30, 2023

“Clarence and Dave installed our new system on 3/28 and were wonderful. They arrived on time and put shoe booties on before coming into house and then were meticulous being sure every was picked up and nothing left around. We were walked through new programmable thermostat and new system. Also they raised our system to…

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Heat Pump Maintenance in Churchton, MD 20733

March 27, 2023

“Bay Breeze is #1. Whether it’s a new installation, repair or maintenance, they are wonderful! My favorite tech is Kevin, and I’ve never had a visit that I was disappointed with. Professional, timely, knowledgeable, and fair pricing.”

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Heat Pump Repair in Dayton, MD 21036

March 22, 2023

“Dillon was awesome, everything was as expected.”

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Heat Pump Maintenance in Pasadena, MD 21122

March 1, 2023

“Kevin has been doing our maintenance service with Bay Breeze for at least five years. He is trustworthy, professional and knowledgeable.”

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Heat Pump Maintenance in Gambrills, MD 20733

February 27, 2023

“On time… Knowledgeable… Knew what he was talking about!”

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Heat Pump Repair in Severna Park, MD 21146

February 24, 2023

“Kevin has been great. He came prepared and remembered the history of our unit. And he’s very considerate of customers as he arrived wearing a mask after being sick a few days prior.”

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Heat Pump Replacement in Annapolis, MD 21401

June 17, 2022

“We are very, very pleased with the installation crew and the result of having a new system installed for our home. Bay Breeze has been our go to service provider for almost 15 years. They have always been there when we needed them and for our maintenance needs. And now for our system replacement. The…

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Heat Pump Maintenance in Davidsonville, MD 21035

June 9, 2022

“Kevin is super friendly and very knowledgeable. In and out in 10 minutes, problem solved 100%.” – Matthew K.

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Heat Pump Maintenance in Annapolis, MD 21403

May 9, 2022

“Always courteous service.” – John N.

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Heat Pump Installation in Annapolis, MD 21401

April 6, 2022

“Dave, Clarence, and Chris were very professional and punctual. They installed my new HVAC system to the highest standard. Great job.” – Karen L.

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Heat Pump Maintenance in Lothian, MD 20711

April 5, 2022

“Justin did a great job!” – Andrew M.

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Heat Pump Repair in St. Leonard, MD 20685

March 8, 2022

“Clarence was great. He made sure the system was up and running and even checked the next day to ensure all was good” – Gary K.

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Heat Pump Repair in Columbia, MD 21046

February 10, 2022

“Very professional and fair.” – Bruce L.

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Heat Pump Maintenance in Crownsville, MD 21032

December 15, 2021

“Very helpful and did not leave until he was sure I was satisfied. Polite and explained everything. Gave good recommendations on improvements.” – Derek S.

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Heat Pump Repair in Annapolis, MD 21403

November 24, 2021

“I was worked into your very busy schedule a technician found the problem and ordered the part very satisfied with the outcome” – Paul M.

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Heat Pump Maintenance in Churchton, MD 20733

October 29, 2021

“Bay Breeze is top notch – Installations, Repairs, Maintenance, Service Calls! Owner, Technicians (Kevin), Office Staff (Karen) are all wonderful to deal with! Professional, knowledgeable, friendly, on time, instant response for emergencies – what more could a customer hope for!” – Bev B.

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Heat Pump Replacement in Annapolis, MD 21403

July 20, 2021

“I called Bay Breeze to replace the air conditioning system in our older house because they have provided great service for us in our last two homes. They did not disappoint! The entire process from proposal to follow up has been outstanding. Shari started the process by inspecting our existing ductwork and units assessing our…

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Heat Pump Maintenance in Annapolis, MD 21401

June 30, 2021

“Knowledgeable helpful and great overall service” – Ryan t.

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Heat Pump Repair in Woodbine, MD 21797

June 10, 2021

“Justin was on time, polite, and answered all of our questions. Very satisfied with Bay Breeze!” – Jill S.

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Heat Pump Repair in Pasadena, MD 21122

May 6, 2021

“Justin was prompt, courteous, and very professional. He identified and explained the issue and was able to complete the repair within an hour.” – Michael S.

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Heat Pump Installation in Stevensville, MD 21666

April 12, 2021

“You guys were wonderful working with us taking our air units out so the pavers could level the ground set stone down and then you guys came back and hooked us back up. You were great with scheduling around all that and the rain. Your company is top notch and that's why we've been with…

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Heat Pump Maintenance in Annapolis, MD 21403

April 10, 2021

“Very knowledgeable and professional” – Fred K.

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Heat Pump Maintenance in Annapolis, MD 21403

April 8, 2021

“As usual Jason was very professional polite and efficient!” – Bob F.

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Heat Pump Repair in Severna Park, MD 21146

March 31, 2021

“Kevin was great, he explained everything very well and gave some appreciated suggestions for future work on our system.” – Jered P.

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Heat Pump Maintenance in Annapolis, MD 21403

March 16, 2021

“On time and efficient as always with my annual servicing” – Barbara L.

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Heat Pump Installation in Edgewater, MD 21037

March 4, 2021

“Thank you to Dave and Ethan for a great job installing my new Trane heat pump. They made it look easy, I'm sure it wasn't. Also, thank you to Shari for arranging financing and quick installation after the old unit died on the coldest week of the year.” – Eric K.

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Heat Pump Repair in Severna Park, MD 21146

March 2, 2021

“Our rental properties always use bay breeze they are very honest reliable great service kind” – Renee L.

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Heat Pump Repair in Davidsonville, MD 21061

February 22, 2021

“Justin Page did a great job. He is knowledgeable, polite, well spoken and courteous.” – Robert V.

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Heat Pump Repair in Edgewater, MD 21037

February 2, 2021

“Chris was great!” – Ryan C.

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Heat Pump Repair in Annapolis, MD 21401

January 29, 2021

“Justin is very knowledgeable and professional. He made every effort to get my system fixed, including having to leave and bring back another part. I am a repeat customer and have had Justin work on my system in the past. I have always been very impressed with him and the service. Thanks so much.” –…

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Heat Pump Repair in Annapolis, MD 21403

January 18, 2021

“Justin was great. He was knowledgeable and helpful.” – Joseph A.

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Heat Pump Repair in Annapolis, MD 21037

January 15, 2021

“A+++++” – Eric K.

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Heat Pump Repair in Annapolis, MD 20732

January 15, 2021

“Always a great company and employees to deal with” – Lori H.

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Heat Pump Replacement in Pasadena, MD 21122

January 5, 2021

“Very professional job Would highly recommend” – Tim F.

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Heat Pump Repair in Edgewater, MD 21037

December 23, 2020

“Chris did a great job.” – Kelly B.

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Heat Pump Repair in Chesapeake Beach, MD 20732

December 23, 2020

“Always a great experience. Everyone is very knowledgeable” – Lori H.

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Heat Pump Maintenance in Annapolis, MD 21403

December 22, 2020

“Chris was good.” – Sally I.

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Heat Pump Maintenance in Edgewater, MD 21937

December 16, 2020

“Justin is always very polite and trustworthy.” – Patricia K.

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Heat Pump Maintenance in Annapolis, MD 21403

December 15, 2020

“Kevin was great, as usual. He provided thorough, timely and courteous service.” – Donna D.

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Heat Pump Repair in Churchton, MD 20733

December 2, 2020

“Prompt professional friendly service , efficient troubleshooting, parts on hand. Good communicator, explained everything. Completely satisfied, highly recommend” – Michael B.

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Heat Pump Maintenance in Annapolis, MD 21037

November 24, 2020

“Excellent on time service” – James D.

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Heat Pump Maintenance in Annapolis, MD 21403

November 18, 2020

“Service today was professionally done ✅. Justin is an excellent tech with good interpersonal skills. We’ve had Bay Breeze service since the late 1990s and every maintenance or repair done with total satisfaction. Thank you for the Last 22 years service and courtesies.” – Michael A.

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Oil Furnace and Heat Pump Maintenance in Pasadena, MD 21122

November 16, 2020

“Kevin comes out every year to do maintenance he’s friendly, knowledgeable a great representative for Bay Breeze.” – Jason G.

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Heat Pump Maintenance in Annapolis, MD 21401

November 9, 2020

“Kevin is very thorough with our semi annual maintenance checks. We have been with Bay Breeze for many years with our commercial building. He is professional, friendly and polite. I highly recommend him as well as the company.” – Susan P.

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Heat Pump Maintenance in Davidsonville, MD 21035

November 3, 2020

“Great service” – Martha C.

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Heat Pump Maintenance in Hanover, MD 21076

November 2, 2020

“Our service technician Justin was very helpful, professional and courteous. We've always used Bay Breeze because of his professional service.” – Scott P.

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Heat Pump Maintenance in Severn, MD 21144

October 27, 2020

“Chris always does an outstanding job.” – Ray A.

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Heat Pump Maintenance in Arnold, MD 31012

October 12, 2020

“Justin is great!!!” – Billie S.

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Heat Pump Repair in Annapolis, MD 21401

October 12, 2020

“Great Rep.! Justin always does a thorough job & is pleasant & respectful… Thanks for your help!!” – Heide H.

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Heat Pump Maintenance in Annapolis, MD 21403

October 10, 2020

“Very professional” – Sarah S.

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Heat Pump Maintenance in Columbia, MD 21045

October 9, 2020

“Kevin is an excellent technician.” – Jean S.

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Heat Pump Installation in Annapolis, MD 21409

October 5, 2020

“Courtesy and competence! Bay Breeze wins 5 stars for customer service from Shari who provided the estimate, completed the sale, and then came the day of installation to be sure that all was going well and was up to my expectations. The installation team was professional, prompt, and efficient. I can’t say enough.” – Sheila…

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Heat Pump Repair in Annapolis, MD 21403

July 30, 2020

“Bay Breeze has continually provided timely, excellent service. They been servicing our family’s HVAC since the late 1990s and I can’t say enough about we appreciate them. Good contractors are difficult to find and we value their professionalism.” – Michael A.

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Heat Pump Replacement in Gambrills, MD 21054

July 21, 2020

“Shari (specialist) along with David and Clarence (Heating and Cooling) technicians were outstanding. All of them were professional, knowledgeable and courteous. I would recommend these folks and this Heating and Cooling company to my neighbors.” – Robert P.

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Heat Pump Maintenance in Arnold, MD 21022

June 24, 2020

“Such nice people to deal with!! And do knowledgeable” – Billie S.

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Heat Pump Maintenance in Annapolis, MD 21401

May 26, 2020

“Justin provided Excellent customer service!” – Frank H.

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Heat Pump Maintenance in Annapolis, MD 21403

May 8, 2020

“Service was prompt and excellent as usual. We like your technician, Kevin, because he is professional, knowledgeable and personable. Thanks so much.” – Michael A.

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Heat Pump Maintenance in Stevensville, MD 21666

April 14, 2020

“Justin is great!” – Karen P.

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Heat Pump Repair in Annapolis, MD 22409

March 25, 2020

“I will recommend Bay Breeze to anyone who asks. Very good service and prompt attention to all. Kevin was great and didn’t mine me asking questions. Very professional and genuinely nice. Best company around. Thank you for all you do.” – Valerie S.

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Heat Pump Maintenance in Stevensville, MD 21666

March 20, 2020

“We have always been very happy with their service and quick response time! Highly recommended Baybreeze!!” – Linda C.

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Heat Pump Maintenance in Annapolis, MD 21403

March 5, 2020

“Excellent service. Competent and personable technicians. We’ve had Bay Breeze servicing our condo heat pump for many years. Great company.” – Michael A.

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Heat Pump Maintenance in Stevensville, MD 21638

January 9, 2020

“I called to have thermostat replaced and was given next day service at a time convenient for me!! Our technician, Justin , was prompt, courteous and very knowledgeable. Answered all my questions. Explained thermostat and did service maintenance. All done in timely fashion. I would highly recommend Bay Breeze.” – Margaret R.

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Heat Pump Maintenance in Annapolis, MD 21403

January 3, 2020

“Justin seems competent and he seems to enjoy his work. A very small amount of dirty was left on carpet– but Justin tried to keep things clean, which I appreciated.” – Dianne G.

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Heat Pump Maintenance in Annapolis, MD 21403

December 16, 2019

“Guys we’re great!” – Robert D.

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Heat Pump Maintenance in Pasadena, MD 21122

December 13, 2019

“Kevin is a reliable excellent service technician.” – Adria Smith/Lorraine Meeks-Myers M.

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Heat Pump Repair in Annapolis, MD 21409

December 9, 2019

“I am so glad when I call Bay Breeze they get me an appointment that same day. Justin explains everything to me that he has to do and what he needs to do. I appreciate the service I get from Justin and the Bay Breeze Company. Thank You all for the service you continue to…

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Heat Pump Maintenance in Stevensville, MD 21666

November 28, 2019

“Kevin is terrific – always a pleasure having him over. He's professional, honest and reliable. Love the company and it's employees!” – Barb P.

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Heat Pump Maintenance in Shady Side, MD 20764

November 15, 2019

“Justin is a great technician. Informative and very knowledgeable.” – Jorge G.

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Heat Pump Maintenance in Annapolis, MD 21409

November 14, 2019

“He was great. Took all of 10 minutes. He told me what he did and what caused it. Thank You for coming so quickly.” – Karen P.

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Heat Pump Maintenance in Annapolis, MD 21403

November 14, 2019

“Justin with Bay Breeze consistently provides excellent service for our routine spring and fall maintenance. We have the peace of mind knowing that our systems will work through hot summers and cold winters. Can't ask for anything more!” – Brian G.

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Heat Pump Repair in Annapolis, MD 21409

November 13, 2019

“Justin explained everything he was doing. We have great heat now. Thank you so much for all your help and service.” – Karen P.

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Heat Pump Maintenance in Edgewater, MD 21037

November 8, 2019

“Justin was very professional.” – Marie S.

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Heat Pump Repair in Annapolis, MD 21403

November 7, 2019

“Technician did a great job and answered all of our questions.” – Roy G.

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Heat Pump Maintenance in Columbia, MD 21044

November 6, 2019

“Chris is knowledgeable, friendly, and professional” – Abdulhussain A.

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Heat Pump Maintenance in North Beach, MD 20714

October 31, 2019

“Timely, courteous, informative…Def the way ALL contractors should operate!!” – Tom B.

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Heat Pump Maintenance in Annapolis, MD 21403

October 30, 2019

“Very professional” – Scott G.

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Heat Pump Maintenance in Ellicott City, MD 21043

October 25, 2019

“I have been using Baybreeze for many years and they are always professional, timely and thorough. If you’ve never used them, you are missing out.” – Erin M.

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Heat Pump Maintenance in Arnold, MD 21022

October 21, 2019

“Such nice people to deal with!! And do knowledgeable” – Billie S.

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Heat Pump Maintenance in Severna Park, MD 21146

October 14, 2019

“Fantastic technicians! Always prompt and courteous.” – William M.

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Heat Pump Maintenance in Stevensville, MD 21666

August 13, 2019

“Bay Breeze HVAC has performed maintenance on 3 of my homes and always done a fantastic job! They are professional both inside the office and onsite when servicing. I always get great service with them and will continue to use them and recommend them to others. Justin has been my technician several times now and…

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Heat Pump Repair in Pasadena, MD 21122

July 2, 2019

“Excellent experience. Professional, prompt, courteous, thorough, and – above all – honest. Justin did an outstanding job. He is also very personable.” – Michael S.

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Heat Pump Repair in Annapolis, MD 21054

January 1, 1970

“It would be nice if they would show up. Paid the initial service fee of $115, got a quick diagnostic, and never saw them again. Could not get anyone to show up after that. Too bad because I thought "We started the company to get back into what many companies have veered away from—customer service…

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Heat Pump Repair in Other, MD 21046lb

January 1, 1970

“Very professional and fair .” – Bruce L.

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Heat Pump Repair in Other, MD 21046

January 1, 1970

“Very professional and fair .” – Bruce L.

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Heat Pump Maintenance in Davidsonville, MD 21035

January 1, 1970

“Professional & Knowledgeable” – Clint S.

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